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Open 7/7
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Review score
5.1 Based on 5 reviews
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5 people have written a review about this restaurant
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Simon
Reviewed on: 16/11/2018

Rude, arrogant and discourteous waiters.

We visited this restaurant on Sunday 11 November. We have visited Bruges on numerous occasions and always stop here for a hot chocolate. On this occasion, we waited for a very long time before a waiter came over to us. He took our order (two hot chocolates) and we then waited for around 25 minutes for him to bring our order. Having been kept waiting, I wanted to drink and go, so I paid for the two drinks. On tasting them, we realised they were two lattes (not the hot chocolates we had ordered). The waiter then insisted that we had ordered what he brought to us and refused to accept that he had got the order wrong! He then abused me saying that "As an old man, he respected me" but refused to budge. The other waiter was also less than helpful and said they were busy. I had asked to speak to the manager (both waiters claiming to be that!). They seemed unwilling to either believe me or sort the problem out. They kept walking away from us and refused to engage in conversation. We will NEVER come back here again. The customer service is terrible and the waiters are surly, rude and unhelpful. AVOID as all costs, there are better (and cheaper) restaurants nearby.

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Antho
Reviewed on: 05/09/2018

Scandaleux

Scandaleux! Dame prenant notre commande en anglais, donc je répond en Anglais "Four Pint of beer please" , et l'on nous sert par défaut 4 demi-litre de...... LEFFE BLONDE! A 10€ le verres! Jamais vu ca étant du métier, partout ailleurs en Belgique, lorsque l'on vous demande 4 pintes de bière ou 4 Bières 50cl, on vous sert la pils du style Jupiler, Maes ou Primus!!! Je pense que comme on a été pris pour des Touristes (vu la commande en Anglais) On nous a fait payer le Prix fort! 40 euros pour 4 bières! Scandaleux, je déconseille et je n'y mettrai plus les pied!

Fab
Reviewed on: unknown

A Fuir !

Serveurs sympa mais n' ayant surement pas fréquenté l' école hôtelière. La cuisine en dessous de tout, même sur des plats aussi basiques que des pates. Après s' être plaint du mauvais service et de la qualité des plats, attendant, au minimum des excuses, voir un geste commercial , le maitre d' hôtel nous lance un " je ne vais pas m' enmm... pour 110euros et si vous n' êtes pas content on va s' arranger autrement ", le tout sur un ton menaçant.

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Stefaan
Reviewed on: unknown

heel gezellig zeer goede service attente obers...

heel gezellig zeer goede service attente obers goed eten en lekkere wijnen.......................dank u

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Roos
Reviewed on: unknown

Vergane glorie ... Grootkeuken op grootmoeders...

Vergane glorie ... Grootkeuken op grootmoeders wijze ... Wel toeristisch terras, waar men je zo rap mogelijk ziet vertrekken om plaats te maken voor vrijgevigere buitenlanders. Menuprijzen zeer schappelijk, drankprijzen swingen de pan uit!

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